Returns & Exchanges

At SHOEBACCA.com, we want you to be fully satisfied with your purchase, which is why we offer a 365-day return policy on all unworn, brand-new merchandise in its original packaging. If your order isn't a perfect fit, we make the process simple and transparent to ensure you shop with total confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to generate a prepaid shipping label or a QR code for easy drop-off at participating carrier locations.

• 3.
  Pack Your Items

  Place the unworn footwear in its original brand box, then secure it inside a separate shipping container to prevent damage during transit.

• 4.
  Ship and Refund

  Drop off the package at the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.